Terms and Conditions
Cloudoio Hosting Terms and Conditions
Last Updated: 17/11/2023
1. Acceptance of Terms
By using Cloudoio Hosting's services, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.
2. Service Description
Cloudoio Hosting provides web hosting services, including but not limited to server space, bandwidth, and other related services.
3. User Responsibilities
a. You are responsible for maintaining the confidentiality of your account and password.
b. You agree not to use our services for any illegal or unauthorized purpose.
c. You are responsible for all content posted and activity that occurs under your account.
4. Service Availability
a. Cloudoio Hosting strives to provide continuous service but does not guarantee uninterrupted availability.
b. Scheduled maintenance may impact service availability, and we will make reasonable efforts to notify users in advance.
5. Data Security and Backup
a. Cloudoio Hosting implements reasonable security measures to protect data, but we do not guarantee the security of your data.
b. Users are responsible for regular data backups.
6. Acceptable Use
a. Users must comply with all applicable laws and regulations.
b. Prohibited activities include, but are not limited to, hacking, spamming, and distributing malicious software.
7. Payment and Billing
a. Users are required to pay fees associated with the selected hosting plan.
b. Fees are non-refundable unless otherwise specified.
8. Termination of Services
Cloudoio Hosting reserves the right to terminate or suspend services for violation of these terms or any illegal activities.
9. Limitation of Liability
Cloudoio Hosting is not liable for any direct, indirect, incidental, special, or consequential damages.
10. Governing Law
These terms are governed by the laws of Europe.
11. Changes to Terms
Cloudoio Hosting reserves the right to modify these terms at any time, effective upon posting the updated terms on the website.
Contact Information
If you have any questions or concerns, please contact us at support@cloudoio.com
Refund Policy
Cloudoio Hosting offers a [full/partial] refund of fees paid within a period of 7 days from the date of the initial purchase. To be eligible for a refund, the customer must submit a written request to [Refund Email Address] within the specified timeframe.
Refunds will only be processed for the fees associated with the hosting plan. Additional services, domain registration fees, or any other non-hosting related charges are non-refundable.
Please allow 30 for the refund to be processed. Refunds will be issued using the original payment method.
Cloudoio Hosting reserves the right to refuse a refund request if the customer has violated any terms and conditions outlined in this agreement.
